Solutions

AI agents that improve how work moves through your business.

Cogent's agents are designed around real operational workflows. They support teams, improve speed and consistency, and create visibility — not replace leadership, judgment, or accountability.

AI Revenue Response Agent

Capture, qualify, and follow up — around the clock.

Best for
Businesses losing inbound opportunities to missed calls, slow replies, and inconsistent follow-up.
Typical workflows
Missed-call text response, lead qualification, routing, follow-up sequences, dormant-lead reactivation, CRM logging.
Human involvement
Approval on high-intent, sensitive, or escalated conversations.
Key measures
Response time, contact rate, booked appointments, unresolved conversations.
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AI Scheduling & Intake Agent

Get qualified customers to the calendar with less friction.

Best for
Organizations where scheduling, intake, and no-shows drain staff time.
Typical workflows
Intake questions, eligibility screening, appointment booking, confirmations, reminders, waitlist fill, no-show follow-up.
Human involvement
Handoff for complex, sensitive, or exception cases.
Key measures
Booking rate, confirmation rate, cancellation and no-show trends.
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AI Operations & Knowledge Agent

Faster answers from approved internal knowledge.

Best for
Teams answering the same internal questions or duplicating routine work.
Typical workflows
Grounded Q&A over approved sources, SOP guidance, onboarding, meeting summaries, routine email/document drafting.
Human involvement
Review for material outputs; escalation on low confidence.
Key measures
Time-to-answer, deflection rate, employee adoption, exceptions raised.
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AI Readiness, Governance & Deployment

Know what's worth automating — before you build it.

Best for
Leaders who want a defensible AI plan grounded in workflows, data, and ROI.
Typical workflows
Readiness assessment, opportunity prioritization, governance design, pilot plan, measurement framework, executive roadmap.
Human involvement
Executive review at every checkpoint.
Key measures
Readiness score, prioritized backlog, pilot targets, ROI model.
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