Healthcare Operations · Governance · Performance

We help hospitals and health systems run better — clinically, operationally, financially.

Come talk to us. Then let us help you improve.

20+ yrs in healthcare operations80% escalation reduction on VA EHRM30% faster resolution

Two decades inside the largest federal EHR modernization in history — at Oracle Health and Cerner, delivering for the Department of Veterans Affairs. We know what breaks in healthcare operations, and how to fix it.

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Two decades delivering for
Oracle Health·Cerner·Department of Veterans Affairs·VA EHR Modernization
Is this for you?

We work with a specific kind of leader.

If you see your organization in these, a conversation with Trevor will be worth your time. If not, we'll say so.

Hospitals & health systems

CEOs, COOs, CMIOs, CNIOs, CIOs, and VPs of Operations navigating throughput, workforce, EHR, and governance pressure at the same time.

Federal healthcare programs

Program leaders and PMOs inside VA, DoD, and federal contractors accountable for clinical operations at national scale.

Healthcare vendors & contractors

EHR, digital health, and services companies that need to sell into, deliver for, and partner credibly with health systems.

Boards & leadership teams

Governance committees and executive offsites that need a candid outside voice on healthcare operations and where to focus next.

Keynote Speaker

Book Trevor for your next event.

Trevor J. Dale speaking at a corporate conference breakout session

Twenty-plus years inside healthcare operations and the largest federal EHR modernization in history. Trevor translates the hardest questions in hospital operations, clinical governance, and healthcare performance into talks that executives actually act on.

A practitioner first: Lean Six Sigma Black Belt in Healthcare, MBA, Director at Oracle Health, and a veteran of the VA Federal EHR Modernization program. He speaks from the work, not the deck — equally comfortable at a health-system board retreat, a vendor sales kickoff, or a 2,000-seat industry keynote.

20+
Years on stage
Dozens
Corporate events

Healthcare Operations

Two decades optimizing hospital and health-system operations — from EHR replacements to enterprise telehealth analytics for the VA.

Clinical & Program Governance

Structured governance that cut escalations on the VA EHR modernization by 80% and lifted resolution speed by 30%.

Performance Improvement

Lean Six Sigma Black Belt in Healthcare. KPIs, workflow redesign, and continuous improvement wired to measurable outcomes.

Healthcare Vendors & Contractors

Deep experience across the vendor side of healthcare — from Cerner and Oracle Health to federal contractors serving VA and DoD.

Audiences

Health-system leadership summits · hospital board retreats · HIMSS-style industry conferences · federal healthcare program briefings · vendor sales kickoffs · clinical operations offsites.

Signature Talks
01

Ideal vs. Real

The More, Better, Faster Dilemma in Healthcare

Why the glossy roadmap keeps colliding with the reality of clinical workflows, staffing, and legacy systems — and the framework healthcare leaders use to close the gap.

02

Unhappy People

The Nonproductive Healthcare Workforce

Burnout, turnover, and disengagement are P&L problems. How to rebuild clinical and operational productivity from the human layer up.

03

The Choices We Make

Dictate the Lives We Lead

A keynote on agency, intention, and the daily decisions that compound into a career — and a life — of meaning.

Trevor J. Dale on a conference panel
Trevor J. Dale leading an executive boardroom discussion
What We Do

Three pillars. One outcome: healthcare that works.

Every engagement starts with a frank conversation about where your operation actually is — not where the strategic plan claims it should be.

Strategic Clarity

Cut through the noise. Define what modernization, analytics, and workflow change actually mean for your patients, your staff, and your P&L.

Governance

The same structured governance we use on the largest federal EHR program in history — adapted for hospitals, health systems, and their vendors.

Operational ROI

Lean Six Sigma applied to clinical and back-office workflows. KPIs that matter, prioritization tied to margin, throughput, and outcomes.

Featured Engagement

The 90-Day Healthcare Performance Sprint

Most healthcare organizations are drowning in initiatives and starving for measurable improvement. This 90-day sprint diagnoses your operations, targets one high-impact workflow, and drives a measurable KPI lift — using the same Lean Six Sigma and governance methods proven on the VA EHR modernization.

Explore the engagement
90 days
to a measurable performance lift
  • Days 1–30
    Operations baseline + one target workflow selected
  • Days 31–60
    Lean Six Sigma redesign live in one clinical or operational area
  • Days 61–90
    Governance cadence installed, measurable KPI lift, 12-month roadmap
Typical outcomes
1
KPI moved
30d
Governance live
12mo
Roadmap
The Joy Project medallion
Joy is a choice
"The choices we make dictate the life we lead."
The Joy Project

For people with passion and purpose.

Helping people find joy is Trevor's other life's work. The Joy Project is a collection of writing, podcasts, and tools — including the MyJoyTracker™ app — built for people who want to live deliberately.